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Please send your inquiry below.
*Please note that it may take some time to respond.

FAQ

Can I cancel my order?

At Pressflower Studio Japan, orders cannot be canceled after they have been placed.

Can I return an item?

Pressflower Studio Japan does not accept returns, refunds, or exchanges due to customer convenience.
We cannot take any responsibility for damages caused during delivery. Please contact the shipping company.

How long will it take to ship my order?

Once payment has been confirmed, your order will be shipped within 14 days (excluding pre-orders).

Do you offer international shipping?

Yes, Pressflower Studio Japan uses the international express mail service (EMS) provided by Japan Post to deliver to countries around the world.

*Please check the Japan Post website for information on countries and regions where this service is available.

https://www.post.japanpost.jp/int/ems/country/index_en.html

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